Support for health-service managers
Project with Canada-wide Impacts
Increase the number of health partners that have implemented proven measures, on a regular, permanent basis, to provide better access to health services in French for Francophone and Acadian minority communities. Rely on three reference tools—the Cadre de mise en œuvre des services de santé en français, the Health Human Resources Strategy platform (HHRStrategy.ca/StrategieRHS.ca), and standard CAN/HSO 11012:2018 – Access to Health and Social Services in Official Languages—as well as on other proven tools and best practices such as Café de Paris and the OZi portal for the collection of data on capacity to provide French-language services. Support health managers in incorporating active offer of health and social services in French into their institutions through an adaptable, structured approach that shows them where to start, what to do, and what to measure.