Active offer
Training
Project with Canada-wide impacts led by Réseau du mieux-être francophone du Nord de l’Ontario
Based on the Ontario training success, THE OBJECTIVES OF THE PROJECT ARE: :
- Make the Active Offer Training, designed and produced in Ontario, available in many provinces and territories.
- Adapt the training according to provinces and territories systems.
- Discuss the importance of the active offer of French language health services with individuals who work or study in the field of health care.
- Promote the important role individuals can play in ensuring ongoing improvement of the active offer of French language health services.
- Support a safe environment and provision of quality care for patients and clients.
2019-2022
Success Stories
2462
individuals trained
87%
of trained individuals took the training in English
45%
of them are health professionals
6
versions of the training adapted to Canadian provinces or territories
Training is recommended or required for many health service organizations.
Satisfaction
What people like most about the training
Videos and case studies
Reflection questions
Information on the Francophone population
Best practices in visual identity and communications
Best practices in direct client services
Information and resources on Francophone community engagement
New complementary modules
Complementary modules have been added to The Active Offer of French Language Health Services: Why It Matters and How to Put It Into Practice’ training. These 45-minute modules are being offered in certain provinces’ adaptations for now.
The Active Offer of French Language Health Services to Francophone Immigrants in Ontario
- The reality of being a Francophone immigrant in Ontario
- Helping relationships with Francophone immigrants
- The health and well-being of Francophone immigrants
Culturally Appropriate Care for Francophones in Long-term Care Homes
- Provide culturally appropriate services and programs to Francophones
- Develop the capacity to actively offer French language health services
- Identify Francophone residents
- Develop community partnerships
Francophone Cultural Awareness in the Primary Care Sector
- Services and programs adpated for Francophone patients
- Strategies to ensure the active offer of French language health services
- Solutions based on best practices
Services Adapted to Francophone Clients in the Mental Health and Addictions Sector
- Services and programs adapted for Francophones
- Strategies to ensure the active offer of French language mental health services
- Person-centred solutions based on best practices