Integrating bilingual health human resources
Educate and equip health human resources with tools on the impact of language barriers on patients’ safety and health and improve their language skills. Adapt the active offer of French-language services training, designed for staff of all sectors, so that it better reflects health issues. Implement workplace group discussions in French to enable employees to acquire or maintain intermediate language skills focused on their area of work. Adapt a medical terminology course to the NWT context.